NudgeBack Support

Simple troubleshooting for reminders, settings and purchases.

Reminders not appearing?

Check notification permission, battery restrictions, Do Not Disturb, quiet hours and whether nudges are paused.

Reminder timing changed?

Confirm your device date, time and timezone settings. NudgeBack schedules reminders using the device timezone.

Restore a purchase

Use Restore Purchase in NudgeBack. Restoration depends on the Apple ID or Google account that originally completed the purchase.